Color selection errors can ruin an otherwise flawless project. PLEASE read this carefully to avoid hard feelings later—we want you to love your results!
COLOR MATCHING Color matching requires your involvement and approval before your project begins. We will not be responsible for color match results unless you have reviewed and approved them in advance.
💡 Pro Tip: For best results, we recommend purchasing a Color Muse tool. It helps identify color, sheen, and brand of any surface you scan. Buy it here
ONLINE COLORS Colors selected from a digital screen will rarely look the same in real life. Once you’ve submitted your color selection, we are only responsible for matching the physical color chip—not a digital version or photo.
NON-SHERWIN WILLIAMS / BENJAMIN MOORE COLORS If you're using a color from another brand, you must approve the crossover match to Sherwin Williams or Benjamin Moore before we begin. We are not responsible for any mismatches unless we receive your signed approval.
CUSTOMER-SUPPLIED PAINT Using paint that we didn’t provide can cause issues such as:
- Color flashing
- Improper adhesion
- Lumps or pigment separation
- Coverage issues (which may require extra coats or gallons)
We do not warranty any work unless Nash Painting supplies the paint. If more paint is needed, you are responsible for purchasing and providing it, per your contract.
ALTERNATIVE BRANDS Nash Painting uses Sherwin Williams and Benjamin Moore products unless otherwise stated in writing. If you choose a different brand or product line, Nash Painting is not responsible for:
- Coverage or adhesion issues
- Flashing or texture differences
- Additional materials or coats required
We do not warranty work using paint we didn’t supply.
SHEEN EFFECT Colors in fan decks are shown in a flat sheen. Increasing the sheen will darken the appearance. If exact color accuracy is critical, you must purchase 1 gallon of the correct product in the correct sheen to verify your choice. We are not responsible for changes due to sheen.
SEMI-TRANSPARENT STAIN These products do not hide imperfections. Past stains, coatings, or weather damage will affect how the final color looks. Results can vary depending on board condition.
💡 Our recommendation: If your deck has damage, visible staining, or uneven coloring, we suggest a solid stain or deck coating instead.
We will not take responsibility for final results when using semi-transparent stain—especially on previously stained or weathered decks.
CUSTOMER APPROVAL If we do not receive your written color match approval and a color discrepancy occurs, you are responsible for the cost of any wasted paint or labor at our current rates.
Any change to this policy must be documented in writing and agreed upon before work begins.